How Prop Bro's collects, uses, stores, and protects your personal information. Effective date: [1 January 2026].
This Privacy Policy explains how Prop Bro's ("we", "us", "our") collects, uses, stores, and protects personal information when you use our website, evaluation programs, funded accounts, and related services (the "Service"). We are a proprietary trading firm operating in a simulated trading environment and are committed to handling your data responsibly. [Confirm entity name and registered address with legal.]
We collect information you provide directly — such as your name, email, date of birth, country of residence, and payment details when you register for an evaluation. We also collect trading data generated as you use evaluation and funded accounts, device and connection information, and analytics about how you interact with our website. We do not collect sensitive special-category data beyond what is required for identity verification.
We use collected data to process your evaluation, verify your identity, deliver payouts, provide customer support, communicate platform updates, detect and prevent fraud, comply with applicable financial and anti-money-laundering regulations, and improve our products and services. Where we rely on your consent for certain processing, you may withdraw it at any time.
Where required by applicable data protection law, we process your personal data on the following bases: performance of our contract with you (delivering evaluations and payouts), compliance with legal obligations (KYC, AML, tax), our legitimate interests in operating and securing the business, and your consent where expressly given. [Confirm against the applicable regime, e.g. GDPR / UK GDPR / local law.]
We share data with trading platform providers (Prop Bro's Platform, TradingView, DeepCharts), payment processors (Rise, crypto payment providers), identity verification partners, analytics providers, and cloud infrastructure providers — strictly to deliver the Service. We do not sell your personal data and only share what is necessary for each provider's function, under appropriate data protection terms.
Your information may be processed in countries other than your own, including for hosting, support, and verification. Where a transfer occurs to a jurisdiction without an adequate data protection level, we rely on appropriate safeguards such as standard contractual clauses or another valid transfer mechanism. [Confirm transfer mechanism and approving authority.]
We use industry-standard encryption in transit and at rest, access controls, audit logging, and continuous monitoring to protect your data. While no system is completely secure, we take reasonable technical and organisational measures to safeguard your information against unauthorised access, loss, or misuse. We will notify you and the relevant authority of a notifiable breach in accordance with applicable law.
Our website uses cookies and similar technologies to remember preferences, keep you signed in, analyse traffic, and improve the user experience. Essential cookies are required for the site to function; analytics and marketing cookies may be disabled without affecting core functionality. You can control cookie settings through your browser or our cookie preferences tool at any time.
We retain your personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Trading records and verification documents are retained in line with applicable regulatory retention periods, after which data is deleted or anonymised. [Confirm specific retention periods.]
Depending on your jurisdiction, you may have rights to access, correct, delete, port, restrict, or object to the processing of your personal data, and to withdraw consent. You may also have the right to lodge a complaint with a supervisory authority. To exercise any right, contact our support team. Certain data may be retained where required for regulatory or anti-fraud purposes.
The Service is not directed at individuals under 18. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal data, contact us so we can delete it. The minimum age to use the Service is 18, and you represent your age as part of registration.
We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or the Service. Material changes will be communicated via email or the platform dashboard. Continued use of the Service after changes constitutes acceptance of the revised policy. We encourage you to review this page regularly.
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at support@propbros.com or at our registered address. Our data protection officer / privacy contact can be reached at compliance@propbros.com. [Confirm DPO appointment and contact details.]